FAQs
If you have a question or query and you cannot find the answer on our website then please don't hesitate to contact us.
Is there an age limit?
Our equipment is aimed at children aged between 0-8 years. The maximum age we will allow into play is 8 years.
What are your opening times?
We are open from 9:30am-5:00pm seven days a week
Do you have parking?
Free parking is available onsite with a large car park located outside of the centre with additional parking at the shopping centre opposite, please be aware parking is limited to 4 hours and parking cameras are in use.
Can I book my party at The Doves Play Barn?
Yes you can! To book get us a call, use our contact form, send an email of speak to a member of staff! A £50 non-refundable deposit is required to secure your booking.
Are there Toilet Facilities?
Yes, Toilets are available as well as baby changing facilities.
What food and drink do you serve?
We serve a selection of cakes, pastries & savoury items which are all provided from Newick Cottage Bakery and The Garden Chef.
Where can we find you?
We are situated at Heaven Farm alongside Latchetts Farm.
Is time play limited?
Yes, we have 4 time slots a day each being 1.5 hrs to allow for a deep clean of the soft play in-between sessions.
Does my child need to wear specific clothing?
Your child must wear socks at all times and we advise to wear clothing to cover knees and elbows to avoid risk of friction burns on the equipment.
Can I bring my own food and drink?
Only food and drink purchased from Little Giggles Cafe may be consumed on site with the exception of baby food and milk.
What payment methods do you accept?
We accept cash and card transactions in person as well as payments over the telephone and memberships can also be paid for via bank transfer.
Do you have insurance?
Yes, we have full public liability insurance.